The chocolateries will re-open to eat-in from Wednesday 8th July, takeaway options will also remain and we will have separate queuing sytems.
For the time being, both kitchens will close at 4pm so it will be drinks, cakes and ice creams only from that point.
In order to operate safely a few things may be different to your normal Rumsey's experience.
Hand sanitiser is provided at the entrance and in various areas inside and outside. Please make use of this, or use your own.
Tables have been arranged to ensure social distances of at least 1m (2m wherever possible). Please do not rearrange furniture, for the time being it will not be possible to push tables together etc.
Please wait at the indicated place to be seated by one of our team, this is important to ensure we can clean the table, chairs, trays and menus between each customer.
It will be entirely table service: from ordering right through to payment. We request that you stay seated as much as possible whilst with us to avoid bottlenecks.
In line with the Government's track and trace procedure we will be taking contact details for a lead member of the party. These will be kept secure for 21 days, and not used for marketing purposes.
No table bookings are being taken, there will be a queuing system outside during busy times.
Our customer toilets will be open to eat in customers only. They will be cleaned at least every hour.
No customer chocolate making courses or kids parties will be run currently. All expiry dates on vouchers and bookings will be extended indefinitely.
Card only (and contactless payment preferred). We will not be accepting cash at this time.
Face coverings are advised but not mandatory.
NB. In line with government guidelines we are only making the use of face coverings optional for our team, but will support those who wish to wear one in order it is done correctly.
Please bear with us, it's new to us all and our priority is to keep our team and guests safe.
We are still also operating chocolate sales through our website to help us ensure that you can still enjoy a Rumsey’s experience during this uncertain time, or send it to friends and loved ones. Our postal deliveries are sent first class, this ordinarily arrives next day, but due to the evolving nature of the current situation, your delivery may take longer than planned.
Many thanks for your ongoing support in these uncertain times. If you have any queries please contact us via email at email@example.com